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RSC Level 2 Module 1: Change Management - Part II

In this module Rising Stars demonstrate mastery of the skills introduced in Level 1 Module 7 “Change Management - Part I”. Change is a constant: all of us experience it, leaders have responsibility to manage it, and change management is the primary driver of success in execution or implementation – ostensibly the most important job of a leader.

In “Change Management - Part I” we introduced the principles of change management and a formal toolbox that is designed to assist leaders as they plan a new change management initiative, evaluate a change management that is already underway, or monitor and review an initiative that has been in place for a while.

For “Change Management – Part II” each Rising Star selects an ongoing change initiative and asks three broad questions, “Have we paid attention to every facet of planning this change initiative, do people know what to expect, do they understand the ‘why’ and ‘how’ of the initiative?” “Have we addressed all the resource and communication components needed to empower people, to give them the ability to act and take decisions as the change initiative unfolds?” and “Are we equipped to monitor and evaluate the change at every stage to make sure it is aligned with the company’s strategy and using the momentum from the previous stages of the initiative?”

The ongoing change initiative you select may be a change initiative that you are directly involved in or an initiative that is taking place outside your direct domain of work. Change initiatives fall into one of four categories:


(1) Getting something done, for example, taking steps to ensure a project is completed on time.
(2) Starting something anew, for example, recording project delays and root causes of delays.
(3) Growing something by scaling it upwards, for example, increasing capacity for handling projects.
(4) Making something better, for example, engaging in product or process improvement.

Prepare a 15-minute presentation describing the change initiative you selected and explaining its objectives. Analyze the change initiative identifying opportunities for improvement. One way to do this analysis is to use the “7 Levers Self-Diagnostic” introduced to you in “Change Management – Part I”. Alternatively, you may use any other analytic tool like flowcharting, critical path analysis or interviewing key personnel to make recommendations for reinforcing or improving the change initiative you selected. Each presentation is followed by a 5-minute Q&A session

“Change Management – Part II is scheduled as the opening session for Rising Star Certificate, Level 2.

 

 

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